Every interaction with a customer is an opportunity to strengthen the relationship. Even when it comes to debt collection. A missed loan payment or a bill not paid on time could mean your customer was just forgetful or they are facing real financial difficulty. Knowing the difference is important to deciding which is the fairest course of action to take. Putting that knowledge into action is even more critical.
PowerCurve Collections unlocks the power of data and analytics to provide the guidance needed to personalise the collections process, effectively recovering debt whilst preserving long-term customer relationships.
Data - Connect to rich data sources to create a comprehensive view of your customers
Analytics - Make smarter collections decisions with a variety of data-driven insights
Decisioning - Automatically decide on the appropriate customer treatment
Operations - Drive an automated and efficient collections workflow
Consultancy - Work in partnership with our debt-management specialists to optimise your collections strategies
Automate customer acquisition harnessing data and analytics to improve performance
Dynamic decision management
Analyse and profile your customers to understand existing relationships and risk exposure levels
Rapidly integrate data and analytics in to your decisioning processes