15 September 2021 - 27 October 2021 - Webinar
Webinar series: Level Up Your Customer Journey
The relationship between your company and your customers is more than just a series of discrete, one-off activities. The value of your customer journey is what drives loyalty and increased revenues at every point of interaction. Your customer journey provides an opportunity for a positive experience but for many organizations this has become increasingly complex. Keeping pace with changing regulatory policies, more demanding customers, and dynamic market conditions has become a major strain.
Listen in to this webinar series to stay ahead of the competition and Level up your customer journey!
26 October 2021 - Webinar
It's time to Be More Open | The opportunities and challenges of Open Banking
Open Banking is big news. It offers a range of commercial and operational opportunities across many different use cases. From a data perspective, the access to bank and payment card transaction data greatly increases the variety and depth of insight available to organisations.
During this webinar, several Experian experts, including Head of Analytics & Managing Director at Experian Netherlands Veronica Flyckt, will discuss the findings from our latest Open Banking survey involving more than 100 clients from 5 European markets - covering financial services, telecommunications, insurance, and ecommerce sectors. The aim of the research is to better understand the needs and priorities of organisations in the context of PSD2. The findings help to understand where businesses see the biggest opportunities and challenges.