Digital Onboarding

Digital onboarding will automatically link to all your existing data sources.

The collected data is made available to our strategy management decision engine so that credit scoring, your credit policies including risk pricing, exception management and referral management can all be managed in one place.

This gives you an automated, real-time credit risk assessment for immediate decisions.

Digital Onboarding comes already with an optimized user interface and customer journey.

Regular post-launch performance analysis allows to improve further the process:

- Assessment of thousands of video playback, event data, user interaction insights

- Data reviewed by professional UX personnel experienced in digital onboarding projects across 25+ countries, including:

Customer sentiment, Pain-points, Recommended experiments to run, Impact assessment of previous experiments, efficient referral management and much more.

Digital Onboarding combines knowledge from all our credit and risk management products. From concept, to design and delivery, we offer a proven turnkey solution, which can be easily customised for your organisation’s specific needs. It comes equipped with:

- UX design to replicate brand across every touch point

- Risk management rules designed to meet the institution’s requirements;

- Integration with data and 3rd party services.

Digital onboarding is designed to deliver an exceptional customer experience, allowing you to step into your customers’ shoes.