Incorporating a collections scorecard into an existing strategy can have several benefits for you, including:
- Improved collection and recovery rates due to being able to identify the right channel and right contact plan for each individual customer
- A more efficient collections operation
- The ability to offer a better customer experience and service throughout the collections journey
We use our extensive experience of the credit industry to help with the development of collections scorecards.
This could include support and advice in creating an appropriate sample for development, as well as building the required models. Additionally, our knowledge of enhanced strategy modelling can be utilised to help get the most from scorecards and ensure that the score is utilised in such a way it benefits your comprehensive collections strategy.